Amazon Lex

"Amazon Lex is a service for building conversational interfaces into any application using voice and text".

Use Cases

• Call Center bots
• Informational bots
• Application bots
• Enterprise productivity bots
• Internet of Things

Key Features

• High quality speech recognition and natural language understanding
• Multi-turn conversations
• Utility Prompts
• Integration with AWS Lambda
• Connect to Enterprise Systems
• One-click Deployment to Multiple Platforms
• Powerful Lifecycle Management Capabilities
• Intent Chaining
• 8 kHz Telephony Audio Support